Terms & Conditions

Purpose of the Website and Services

DStv Pro Installation is a platform that connects South African homeowners with accredited DStv installers. Our website facilitates enquiries for DStv repairs, upgrades, and installations. We act as an intermediary service to help you find qualified professionals for your DStv needs.

Eligibility

Our services are available to homeowners and property managers in South Africa who are seeking DStv-related services, including installation, repairs, upgrades, and maintenance.

Account Creation and Enquiries

Users can submit enquiries through our contact forms or by calling us directly. Account creation is not required to use our services. When you submit an enquiry, you agree to provide accurate and complete information.

Information Collection and Protection

We collect the following information when you use our services:

• Name
• Email address
• Physical address
• Telephone number
• Service type information

This data is used solely for connecting users with installers and providing the requested services. We implement reasonable security measures to protect your personal information in accordance with POPIA (Protection of Personal Information Act).

Use of Cookies

Our website uses cookies to enhance user experience, analyze website traffic, and improve functionality. By using our website, you consent to the use of cookies in accordance with our Privacy Policy. You can manage your cookie preferences through your browser settings.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of DStv Pro Installation or its content suppliers and is protected by South African and international copyright laws. You may not reproduce, modify, distribute, display, or create derivative works from any content on this website without our prior written consent.

Limitation of Liability and Disputes with Installers

DStv Pro Installation acts solely as a facilitator connecting homeowners with independent DStv installers. We do not:

• Guarantee the quality of services provided by installers
• Warrant the workmanship of any installation or repair
• Accept responsibility for any damage caused during installation
• Provide warranties on equipment or services rendered by installers

Any dissatisfaction, disputes, or claims arising from the installation services provided by the installers should be directly addressed with the respective installer. DStv Pro Installation shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of installer services.

Termination

Users may request termination of any account or removal of their data by emailing info@dstvproinstallation.co.za. We reserve the right to terminate or suspend access to our services without prior notice for any violation of these terms.

Dispute Resolution

Any disputes arising from the use of this website or our services shall be resolved through:

1. Negotiation: The parties shall first attempt to resolve the dispute through direct negotiation.
2. Mediation: If negotiation fails, the parties may agree to mediation by a neutral third party.
3. Arbitration: If mediation is unsuccessful, the dispute shall be referred to arbitration under South African law.

Modifications to Terms

DStv Pro Installation reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa. You agree to submit to the exclusive jurisdiction of the South African courts for the resolution of any disputes.

Cookie Policy

Our website uses the following types of cookies:

• Necessary Cookies: Essential for website functionality and cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Third-Party Cookies: Used by advertising partners and social media platforms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Phone: 077 454 4032
• Email: info@dstvproinstallation.co.za